Coats Reinventing Thread Manufacturing

Coats partnered with Samishti Business Solutions to leverage innovative technology and enhance productivity. With a deep understanding of the textile industry, Samishti can help track successful SAP implementation and help it grow more technologically advanced. Samishti offered tailored solutions and on-site consultancy to address Coats unique business needs.

Company Overview

With the heritage of 250 years, Coat has served clients in more than 50 countries. Coats connect talent, textile, and technology to create a more sustainable approach. It has emerged as the leader in the software sector catering to the unique needs of thread manufacturers worldwide. 

With the aim to provide sales growth and transform the business to improve margin, Coats creates a sustainable value for their customers and employees. 

Software Selected

To propel their digital transformation journey, IIL opted for a robust suite of SAP solutions, including SAP S/4HANA, SAP PO, SAP Fiori, Dealer Business Management, and Sales Force Application.


The project’s business objectives were to streamline certain operations that would be achievable with SAP transformation.

  • With the need to automate core processes like finance, procurement, and sales, they encountered complexities in integrating disparate systems and ensuring seamless data flow.
  • Additionally, the digitization of lead generation and scoring required sophisticated solutions to analyze customer data effectively.
    Streamlining dealer sales operations and implementing vendor payment automation posed logistical hurdles, while integrating third-party websites demanded meticulous planning and execution.
  • Furthermore, digitizing test drive processes and online/offline services necessitated robust technology platforms to deliver a seamless customer experience.
  • Amidst these challenges, IIL sought a trusted partner in Samishti Business Solutions to navigate the complexities and drive successful project outcomes.

Value Proposition

  • Transition from manual to system-driven processes for improved efficiency and accuracy.
  • Real-time reporting and analytics empower sales teams with actionable insights.
  • Comprehensive view of customers and vehicles enhances engagement and service delivery.
  • Competitive advantage gained through streamlined sales processes and reduced lead times.
  • Holistic approach to addressing business gaps and aligning strategies with operations.
  • Enhanced productivity and mobility with custom-designed apps for vehicle tracking and service management.

Why Samishti Business Solutions

  • High consulting competence and strong automobile domain expertise.

  • In-depth Cloud SAP and industry knowledge.

  • Availability of industry best practice artefact and ready to deploy template solution.

  • Past experience successful delivery of similar implementation

  • Deep understanding of business process and model being used by MG Motors.

  • On-site availability of consultants.


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